when selecting a VoIP phone system, it’s essential to be aware of the differences between Residential VoIP and Business VoIP systems. Both aim to replace traditional landlines and PBX systems; the primary difference lies in what features each system includes and its cost, with some business plans offering more call features at lower costs than residential plans.
Residential VoIP no matter the size of your business, selecting an effective phone system can help increase productivity and profits. But with so many features to consider, deciding what you require can be daunting. To start the process of finding what’s best for your organization, begin by taking stock of how much you currently pay for phone service as well as features most valued by your organization. Once this information is in hand, compare options until finding what will fit best.
One of the core components of residential VoIP systems that businesses rely on most is call quality. If your business experiences issues with call quality, this could indicate an issue with either their internet provider or settings; should this occur they should test out different providers until a solution can be found.
Another common challenge to business is call volume. Depending on the nature of your work, making multiple calls at once or frequently may be necessary; this can be difficult with traditional landlines; but residential VoIP systems make handling multiple calls simultaneously much easier than before. You can even set up conference bridges to hold group calls simultaneously – ideal for meetings that include multiple people at one location.
Reliability should always be taken into consideration when making any business decision, including switching to residential VoIP systems. Landlines may provide consistent call quality; however they aren’t as resistant to internet outages due to using VoIP calls over the internet which requires a strong and constant internet connection in order to function. While VoIP outages don’t often occur, it would still be wise to consider having a backup plan just in case an outage does affect them.
With a residential VoIP system, you can keep or choose a new phone number while also adding virtual extensions or toll-free numbers so remote employees become part of the team – something which is especially beneficial to sales teams that must contact customers worldwide.
Most residential VoIP providers provide customized bundled packages, so you can rest easy knowing you will receive exactly the functionality you require at an affordable price. Residential plans generally provide one forwarding number without extensions and limited talk time; business plans usually provide unlimited minutes with features like auto-attendants, conference bridges, call recording capabilities and mobile apps thrown in as extra bonuses.